Customer relationship

Our time management solution goes international

The client

BlueLink

As a benchmark company in customer relationship management around the world, BlueLink specialises in the airline, tourism, luxury and culture sectors. On behalf of the most prestigious brands and companies, BlueLink employees across the globe build in-depth customer relationships with a focus on quality and the human aspect.

  • 3000
    employees worldwide
  • 34
    nationalities working together
  • 6
    sites around the world, eager to cooperate
The challenge

Make life easier for employees, wherever they are

Considering the international nature of its business, BlueLink needed a time and task management tool that could be fully customizable on a global scale. The aim was to allow all staff members on all of their sites to benefit from it. But there was also a hurdle – differences between local legislations. BlueLink thus set out to find a solid, stable, highly configurable solution. And opted for Chronotime Workplace.

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The solution

Opting for digital beyond borders

The Chronotime application was rolled out in France, Australia, Czech Republic and Chile. BlueLink’s main sites worldwide are now equipped with Inetum’s time and task management solution. It’s flexible, multilingual and multi-device – which is why all of the customer relationship expert’s employees now have it on their smartphones. Mission accomplished!

“With Chronotime, we now have a tool that we’re completely satisfied with. It gives us daily time and task management to steer our production in the best possible way. What a find!”
Jean-Pierre Germain
Head of Human Resources, BlueLink